Guidelines and Policy Development

GAATES has experience developing Universal Design and Accessibility Guidelines and Standards. These types of documents have been developed for national governments, municipalities/cities, private sector organizations, universities and colleges and other organizations that are working to address the accessibility for persons with disabilities.

GAATES has many members who participate on the numerous committees responsible for the development of standards and guidelines around the world for the accessibility of information and communications technologies (ICTs), as well as for the built and outdoor environments. GAATES can bring this extensive experience to the development of standards for your project.

Built Environment

An accessible toilet with all of the associated accessibility features

GAATES provides Guidelines development services based on leading international codes and standards, while taking into consideration international best practices and geographic challenges and cultural nuances.

GAATES has several members who actively participate in the development of the first international accessibility standard, the International Standards Organization’s ISO/TC 59/SC 16, Accessibility and Usability of the Built Environment standard.

Information and Communication Technologies (ICTs)

A blind man using a headset with an accessible kiosk

GAATES incorporates best practices and standards into the development of “ICT Guidelines” for use by website, kiosk and other self-service devices, assistive technologies and other product developers.

GAATES members have participated in the development of international standards such as the Web Content Accessibility Guidelines (WCAG) 2.0, the Digital Accessible Information SYstem (DAISY) standard as well as regularly contribute to ICT forums such as WSIS (World Summit on the Information Society) and are members of professional associations such as G3ict (the Global Initiative for Inclusive ICTs) and ITU (International Telecommunications Union) and UN-GAID (UN – Global Alliance for ICT and Development) events.


Woman using power wheelchair is about to board accessible train with ramp that covers the gap between platform and train, along with a man walking onto the train.

GAATES incorporates international best practices and standards into the development of “Transportation Facilities Guidelines” that are used to address the overall accessibility of transportation buildings, facilities and elements such as transit stops, stations and platforms.

GAATES can also develop “Transportation Vehicle Guidelines” for use by engineers, designers and vehicle developers developers to ensure the accessible design of transportation vehicles such as train cars, buses, ferries, para-transit vehicles and taxis.


New wheelchair logo approaching to push a shopping cart image.GAATES is able to work with governments, public sector agencies and institutions as well as private sector organizations to develop comprehensive cross sector and cross disability accessible procurement policies and toolkits to ensure that the future purchase and development of goods and services take into consideration the needs and abilities of persons with disabilities and the whole range of human functioning.